Terms and Conditions
1. Purchase of Products
Product Description: While Learning is Fun endeavors to provide an accurate description of the products. The Seller warrants that such description is accurate, current or free from errors.
Placing of Orders: You may place an order by completing the order form on the platform. You shall be responsible by ensuring the accuracy of the order.
You may pay for the product using any of the payment methods prescribed by Learning is Fun. You acknowledge that Learning is Fun is entitled to collect payments from you.
Failure to pay: If the customer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any reason, Learning is Fun shall be entitled to cancel the customer order or suspend delivery of the products until payment is made in full.
The delivery of the products shall be made to the address you specify in the order form. Meet ups are not allowed. Furthermore, in any case that the product will be received by another person, an authorization letter together with the buyer and representative’s ID will be required.
4. Return, Refund and Exchange
RETURN:Here are the lists of acceptable reason for return:
- Damaged item
- Wrong item delivered
Email our Customer Service team at firstname.lastname@example.org with the ff:
- Photo/s of the damaged item/s
- Photo/s of the wrong item delivered
- Order Number
- Date of Arrival
- Detailed explanation of the damage
When you want to return an order, you have seven (7) working days upon receipt of the item/s to inform our Customer Service team and initiate the return to our head office at 3260 V. Mapa St. Sta. Mesa, Manila.
REFUND : Once the refund requests are approved, we will process the refund based on your preferred mode of refund. Refunds via Credit Cards, Bank Deposit and Remittances may take 7-15 banking days depending on your issuing bank.
EXCHANGE: Learning is Fun will shoulder shipping costs of damaged and wrong delivered item/s for exchange or replacement.
All information collected is used only to secure the reservation. No data is shared with any third parties.